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16 Interesting Things We Saw at the New York International A…

While self-driving car technology is gaining steam and major automakers continue to dub themselves “mobility” companies, Americans bought more cars and trucks in 2016 than in any year since the advent of the automobile. Carmakers have low gas prices, rising employment and low interest rates to thank for that record ...

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7 Ways Focused Hard Work Crushes Self-Limiting Beliefs…

The majority of the thoughts we think each day are unconscious and unmanaged. When our thoughts are unmanaged, they are almost always negative. Self-talk tends to be deeply rooted in and attached to past feelings and experiences. When we become reactive, our inner dialogue naturally becomes negative and self-recriminating. These ...

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Hotel Guest Requests, and Receives, Framed, Signed Photo of …

Great customer service is alive and well, despite what you read and see (we’re looking at you, United Airlines). From requesting a taxi to scheduling a wake up call, it’s typical for hotels to make special accommodations for their guests. At one Irish hotel, a guest proved you can even ...

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6 Hacks for Writing Effective Push Notifications…

Push notification is the new big boy in town! You might already know the basics of how to use them, but crafting push notifications that users actually want to receive is a true art form. Let’s quickly go over the essentials: Creating the perfect push notification starts with understanding how customers ...

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How to Train Your Robot: 4 Ways Startups Can Apply AI…

Despite nationwide venture funding hitting a multiyear low, venture capital deployed to artificial intelligence startups has reached a record high. Last year, VCs struck 658 deals with AI companies, nearly five times the number that signed on the dotted line four years before. To date, the market contains 2,045 AI ...

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Most People in Attorney General Jeff Sessions' Home Sta…

While Attorney General Jeff Sessions has advocated a return to the “just say no” policies of the 1980s, residents in his home state of Alabama see things differently, a new poll has found. In a survey of 2,500 Alabama residents done by AL.com, 78 percent said they favor legalization of ...

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10 Hosting Options Beyond Airbnb…

The following excerpt is from the staff of Entrepreneur Media’s book Start Your Own Travel Hosting Business. Buy it now from Amazon | Barnes & Noble | IndieBound It’s important to understand that as a potential host, you have options beyond working exclusively with Airbnb. In some cases, you may find it advantageous to work with ...

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United Airlines Passenger Dragged Off Plane by Employees…

A United Airlines passenger who thought he’d be flying from Chicago to Louisville Sunday night was in for a pretty nasty surprise. Related: Good, Bad and Just Ugly Customer Service Trends Overbooking United Express Flight 3411, United employees desperately sought volunteers who would give up their seats in return for reimbursements of $400 and $800. ...

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10 Steps to Creating an Engaging Digital Experience…

Reader Resource Tune in April 7 and find out how to provide stellar customer care with social media in our free webinar. Register Now » In order to be effective, websites need to be multifunctional in design. They need to be built like a house: protecting against the elements, providing ...

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